YGG uses the email address provided by the social media provider to associate it with your YGG account so that you can use your email address to log in to your YGG account in the future if you no longer wish to login using your social media login credentials. If you do not want your information to be shared with YGG by the social media provider, then you can simply login to the account(s) you maintain on any YGG-owned website using the relevant account login credentials without using your social media login credentials. If you purchase a product on a YGG site, then YGG will collect Personal Information from you, such as your name, mailing address and telephone number, so that we can process your order and fulfill your purchase.
We do not view or store your payment card information. A third party processes customer payment card information when YGG customers use a payment card to make a purchase on a YGG site. If you perform a software update, including but not limited to a firmware update, to a YGG affiliated product, then YGG will collect Personal Information from you, such as your IP address and unique product ID so that we can ensure proper functionality of the product and that the product is operating safely.
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When you interact with our customer support representatives via email, website chat, telephone, text, or in person, we may collect Personal Information, such as your name, mailing address, phone number, email address and contact preferences and information about the YGG products you own, such as their serial numbers and date of purchase. We may collect the text of your communications, such as your questions, comments, or compliments about our products or services. We also may create event logs that are useful in diagnosing product or app performance related issues, and capture information relating to the support or service issue. We use this information to provide you with customer and product support.
We may access your YGG account in order to assist us in providing you the necessary assistance.
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